Daly’s Foods is for tasty, fast, and delicious meals. We’re here to make meal time hassle-free! For an optimal experience with our line of ready to eat food, please read through our FAQs. If you have any queries, please reach out to us at: hello@dalysfoods.com or call us at +91 97313 95085 (9 AM to 9 PM - Monday to Sunday)
Is there GST?
All our prices are inclusive of applicable Goods and Service Tax.
I'm unable to apply a coupon code to my order.
Coupon codes are not applicable on discounted products unless specified otherwise. However, if your cart also has products that aren't on discount and qualify for a promotional offer (say E.g.. minimum order value of Rs 499), you'll be able to apply the coupon code.
I'm able to apply the coupon code but the discount percentage is not getting applied to my entire cart.
Discount percentages are valid on products which qualify for the offer and will get applied only to the amount corresponding to the sum of these products.
Am I entitled to Free Delivery while promotional offers are running?
Delivery charges are extra (unless specified otherwise). Offers mentioned will be at a product level only.
Will I be able to order more than one of the same item?
Yes, you will be able to order more than one of the same item. Simply change the numerical value in your shopping cart to your desired quantity.
How can I cancel my order?
In case you would like to rethink your purchase, you can cancel your order at any point until it is out for delivery and your money will be refunded to your original source of payment. It will be initiated instantly at the time of cancellation and credited to your payment source in a maximum of 5-7 business days. Please note that once your order is out for delivery, it cannot be cancelled or refunded irrespective of the mode of payment.
There’s an error that keeps popping up every time I checkout.
An error message at checkout could mean a few things. Make sure your billing information is correct. This includes the card number, expiration date and CVC security code. If your card has expired or has an invalid expiration date, the payment won’t go through and you may receive an error message. Unfortunately, there is no way for us or our system to override incorrect verification. In case you still need help, please mail us at thello@dalysfoods.com.
I haven’t received my order confirmation email.
Your order confirmation e-mail is sent to the e-mail address linked to your Daly’s Foods Account immediately upon placing your order. If you do not receive it, please check the junk or spam folder in your email client. If you still cannot locate the confirmation, you may log into your Daly’s Food Account and select 'My Orders' to view all of your orders. If the order you placed does not appear, the order was not successfully confirmed. You may also write to us at hello@dalysfoods.com if you’re experiencing any difficulties in placing and / or confirming your order.
Why are the items in my shopping cart no longer available?
Items will continue to appear in your cart until you’ve removed them or checked out. Make sure you are logged in to your Daly’s Foods Account. Your name will appear on the upper right side of the screen. If you are not logged in, do so by clicking the 'SIGN IN' button. If you are logged into your account and if you have not checked out or removed the items from your bag, the items may have been sold out.
How do I place my order?
You can place an order from our Website or on our Number: +91 97313 95085
How can I track my order?
You can track your order through the order tracking link attached to your order.
Can I ship to multiple addresses at the same time?
Unfortunately, we are unable to ship to multiple addresses at this time. We recommend placing separate orders for each address.
What modes of payment do you accept?
We accept online payments through all major Credit/Debit Cards, Net Banking and UPI Payment. The payment has to be made in India Rupees, as per the final invoice.
I have a quality concern. What do I do?
From processing to delivery, we take stringent care at every step of the way to make sure that there are no quality concerns whatsoever. However, if you still feel that there’s a lapse in quality from our end, you can contact us at hello@dalysfoods.com or call us at +91 97313 95085
I have a business proposal for Daly’s Foods
Please write to us at hello@dalysfoods.com or call us at +91 97313 95085 with all the necessary details. Your proposal will be shared with the relevant team. If your proposal interests us, we’ll get back to you.
I want to work for Daly’s Foods.
We’re always on the hunt for talented individuals to join our team. Please send in your resume to hello@dalysfoods.com.
I want to place a bulk order.
Yes, we do take bulk orders. Send us a mail tohello@dalysfoods.com or call us at +91 97313 95085 and please specify the product(s), quantity, date and time that you require the order.